Three gentle steps for smoother, more respectful conversations.
Give the other person space to finish. Nod, make eye contact, and avoid planning your reply while they talk.
Say back a short summary: “So you’re saying you felt left out of the meeting?” This builds clarity and trust.
State your thought without overloading: “I see that. Here’s how I experienced it…” Simple sentences prevent confusion.
Conversations improve when people feel heard before they are advised.